| Intelligent Automation | | https://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=164 | Intelligent Automation | <div class="ExternalClass79AF1F52A37F414889C9369F71E14B8D">ProTask-AI embeds both agentic and generative AI directly into task workflows, transforming how organizations handle assignments and responses. Intelligent agents summarize incoming requests, recommend the right assignees based on historical patterns, and orchestrate the preparation of responses to cut workload from days to minutes. By reducing manual effort and ensuring higher-quality outputs, ProTask-AI lightens the burden on staff enabling them to focus on high-value activities.<br></div> | 0 | | | | |
| Unified Workflows | | https://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=121 | Unified Workflows | <div class="ExternalClassAC3AF09ACAF740F1A53B90422ED98F85"><div>ProTask-AI drives organizational efficiency by guiding users through the task lifecycle with embedded intelligence. The platform ensures users know what actions are needed and when, while streamlining data collection and reducing reliance on emails, spreadsheets, or manual trackers. ProTask-AI adapts to each organization’s unique processes, aligning workflows and business rules to enforce consistency without sacrificing flexibility. For collaboration on responses and document management, it leverages SharePoint so teams can work together seamlessly in a unified environment.<br></div></div> | 0 | | | | |
| Visibility and Transparency | | https://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=122 | Visibility and Transparency | <div class="ExternalClass796B6F1E5452480D979A0B9C50C3DBDE"><div>ProTask-AI provides leaders with real-time insight into task status through intuitive dashboards, reports, and analytics. These views help identify and prevent bottlenecks, keeping critical activities on track and ensuring timely completion. Pre-configured or user-defined Power BI dashboards allow progress and performance to be monitored in ways that align with organizational priorities. Historical data is retained to reveal trends and workload patterns, enabling leaders to anticipate demands and adjust processes as mission needs evolve.<br></div></div> | 0 | | | | |
| Adaptability and Accessibility | | https://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=123 | Adaptability and Accessibility | <div class="ExternalClass67D1B64CDBF34617B5BB1468E4A4D2D7"><div>ProTask-AI increases organizational agility through a low-code foundation that adapts quickly as requirements and workflows change. Built on Microsoft Power Platform, it enables rapid updates without costly custom coding and takes advantage of out-of-the-box connectors to easily integrate with external data sources and systems. This flexibility extends to mobility, giving users access to task data on phones and tablets through Power Apps Mobile for iOS and Android. With mobile offline synchronization, users can continue working without connectivity and automatically sync updates once reconnected—ensuring uninterrupted productivity in any environment.<br></div></div> | 0 | | | | |
| Compliance | | https://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=120 | Compliance | <div class="ExternalClass11EE1EC694B7487699AFF1495ACFAF43"><div>ProTask-AI is a cloud-native solution built on Microsoft Azure, meeting government mandates to modernize IT through secure cloud adoption, AI integration, and zero trust architecture. It provides a compliant foundation within government cloud tenants while unifying task automation, document management, and collaboration in one intuitive interface. Seamless integration with Microsoft 365 tools maximizes existing investments, and as an Azure-based capability, ProTask-AI can rapidly incorporate new services as they are released. This ensures faster implementation, easier updates, and scalable performance to meet the evolving demands of mission environments.<br></div></div> | 0 | | | | |