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LOW-CODE SOLUTIONS

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Powerful Solutions, Delivered Fast​

Workers depend on solutions that improve job performance. Administrators and Operators demand cost efficiency, security, and ease of maintenance. Procentrix helps organizations achieve ev​eryone's objectives through integrated cloud platforms and services that accelerate the implementation of robust business solutions. We specialize on proven cloud platforms like Microsoft Azure and Power Platform. Through leading Microsoft low-code platforms and our solution frameworks​ we accelerate the collection of structured and unstructured information, streamline business processes, and enhanced decision support through integrated business intelligence. Users benefit from integrated solutions that are easily accessible via the web, mobile devices or embedded within Microsoft Teams.

Areas of Focus​

 

 

Technology Expertisehttps://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=81Technology Expertise<div>Deliver industry-leading expertise in Microsoft Dynamics 365 and Power Platform. Shape your vision, guide the architecture, and engineer your solution both on-premises and in the cloud (Dynamics 365, Power Platform, and Azure) with the brightest and most accomplished Microsoft professionals in the industry.  </div>0
Solution Planninghttps://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=74Solution Planning<div>Determine the right solution for your business need. Develop a strategy and roadmap for leveraging Software-as-a-Service products while tailoring for unique mission requirements. Start your project off on the right foot with a realistic and informed plan.</div>0
Architecture and Designhttps://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=75Architecture and Design<div>Design systems that not only meet today's requirements, but also have the flexibility to scale to meet the evolving requirements of tomorrow. From infrastructure to applications to security, deliver a robust and holistic architecture to meet the complex challenges of the modern world.</div>0
Configuration and Customizationhttps://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=76Configuration and Customization<div>Create customer-specific solutions that look and feel like custom applications, but are delivered with Software-as-a-Service products. Combine the benefits of SaaS software with the specialized user experience of a tailored application.</div>0
Domain-centric Applicationshttps://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=77Domain-centric Applications<div>Accelerate the delivery of applications tailored for investigative case management, correspondence management, claims processing, legal case management, and contracts management. Leverage Model-driven Power Apps and Dataverse with Procentrix solutions to reduce time to market and implementation costs, while delivering solutions based on best practices.</div>0

 Other Services

 

 

Cloud Enablementhttps://www.procentrix.com/whatwedo/services/Pages/Cloud-Enablement.aspxCloud EnablementserviceItem01
IT Operationshttps://www.procentrix.com/whatwedo/services/Pages/IT-Operations.aspxIT OperationsserviceItem01
Custom Softwarehttps://www.procentrix.com/whatwedo/services/Pages/Custom-Software.aspxCustom SoftwareserviceItem01
Data and Analyticshttps://www.procentrix.com/whatwedo/services/Pages/Data-Analytics.aspxData and AnalyticsserviceItem01
Customer Experiencehttps://www.procentrix.com/whatwedo/services/Pages/Customer-Experience.aspxCustomer ExperienceserviceItem01

 Our Experience

 

 

AI-Powered Case Managementhttps://www.procentrix.com/ourwork/casestudies/Pages/ICE-PLAnet.aspxAI-Powered Case ManagementDeveloped one of the largest legal case management systems in the Federal Government with over 6 million cases, supporting more than 70,000 users, including Federal Law Enforcement officials and public attorneys. Built on Microsoft’s Power Platform, the system accelerates case processing through automated workflows, enhanced analytics and Azure AI Search capabilities that improve discoverability of case artifacts, reducing analysis from weeks to a single day. caseStudyItem0
Complaint Managementhttps://www.procentrix.com/ourwork/casestudies/Pages/ICE-ComplaintMGMT.aspxComplaint ManagementStreamlined management of thousands of detention complaints and oversight cases annually. Our solution is built on Microsoft Power Platform to enable seamless creation, assignment, prioritization, and resolution of complaints while also supporting oversight case documentation, assessments, approvals, and findings. This secure, scalable system provides robust features for tracking staff time, availability, and managing contacts and organizations.caseStudyItem0
Real-Time Discovery https://www.procentrix.com/ourwork/casestudies/Pages/DHS-STORM.aspxReal-Time Discovery Enabled instant access to precise and relevant information across millions of files within a Cabinet-level agency’s enterprise knowledge base. We harnessed the power of advanced LLMs, RAG, and Azure OpenAI and AI Search Services to enhance discovery capabilities for a broad range of functional and mission users. The solution seamlessly integrates approved commercial technologies and is easily expanded to securely include additional data repositories.caseStudyItem0
Cloud-Native Developmenthttps://www.procentrix.com/ourwork/casestudies/Pages/DHS-ICATT.aspxCloud-Native DevelopmentImplemented the first cloud-native application within a Federal Law Enforcement organization. Leveraged Agile practices and Microsoft’s low-code platform to accelerate the go-live schedule and reduce development and sustainment costs. The organization has taken full advantage of cloud features and automation to scale and efficiently manage nearly 55,000 work packages. This effort informed development of what has evolved into our ProTask framework.caseStudyItem0
Employing as-a-Service Modelshttps://www.procentrix.com/ourwork/casestudies/Pages/SEC-SaaS.aspxEmploying as-a-Service ModelsPrototyped and rapidly developed over 60 mission applications for a Cabinet-level agency. Employed SaaS and PaaS service models, maximizing use of existing licenses for M365, Power Platform, Dynamics 365, and Azure to further increase ROI for the agency. Adopted shared services to streamline the architecture, and platforms were optimized for high-availability, redundancy, and stringent security protocols. caseStudyItem0
Streamlining Court Processeshttps://www.procentrix.com/ourwork/casestudies/Pages/Courts.aspxStreamlining Court ProcessesImplemented a secure external-facing portal to streamline court processes, reduce paperwork, and facilitate rapid information sharing across Federal agencies and external parties. Built on our ProCourts framework, the portal provides a reliable platform and speeds processing time. The portal simplifies the filing experience for external users, with real-time guidance to improve accuracy of submissions, with offline syncing and text alert features.caseStudyItem0
Rapid Enterprise Modernizationhttps://www.procentrix.com/ourwork/casestudies/Pages/REA.aspxRapid Enterprise ModernizationAdvanced IT modernization for a Cabinet-level agency by implementing a robust cloud architecture. Built on the Microsoft SaaS and PaaS Cloud, we used low-code development to replace legacy systems with modern cloud-native solutions. Automated workflows replaced manual processes to improve operational efficiencies and information management practices. Procentrix pre-configured solution frameworks enabled the team to accelerate delivery timelines.caseStudyItem0