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You know your business. We know technology. Together, we can implement innovative solutions that overcome your most difficult challenges.

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Strategic Planninghttps://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=7Strategic Planning​Analyze your business objectives, technical environment, and existing LOB applications, helping you determine how the Power Platform and Model-driven Power apps and Dataverse can be incorporated into your IT roadmap to reduce cost and drive operational efficiencies.iconItem0
Business / Requirements Analysis and Designhttps://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=8Business / Requirements Analysis and Design​Perform business requirements analysis (independent of solution) to understand and document your business needs. Design solutions that leverage the functionality and features of Power Platform with Model-driven Power Apps, or Dynamics 365 first-party application to reduce total cost of ownership.​iconItem0
Configuration and Deployment Support https://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=9Configuration and Deployment Support ​Configure business tables, relationships, forms, security, reports, workflows in accordance with your unique business needs. Extend Dynamics and Model-driven Power apps as needed using custom .NET pluggins, JavaScript, custom workflow activities, and Power Apps component framework. iconItem0
Solution Integrationhttps://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=10Solution IntegrationImplement solutions that integrate Dynamics and Dataverse-based solutions with legacy Line of Business systems. Extend the power of Dynamics and Model-driven Power apps integrating with other Microsoft products like SharePoint, Project Services, Outlook, Word, and Excel.iconItem0

 Related Technologies

 

 

Amazon Web Serviceshttps://www.procentrix.com/whatwedo/technologies/Pages/Amazon-Web-Services.aspxAmazon Web Services
Dynamics 365https://www.procentrix.com/whatwedo/technologies/Pages/Dynamics-365.aspxDynamics 365
Exchangehttps://www.procentrix.com/whatwedo/technologies/Pages/Exchange.aspxExchange
Power-Appshttps://www.procentrix.com/whatwedo/technologies/Pages/Power-Apps.aspxPower-Apps
SharePointhttps://www.procentrix.com/whatwedo/technologies/Pages/SharePoint.aspxSharePoint
SQL Serverhttps://www.procentrix.com/whatwedo/technologies/Pages/SQL-Server.aspxSQL Server
Power-Automatehttps://www.procentrix.com/whatwedo/technologies/Pages/Power-Automate.aspxPower-Automate
Microsoft Azurehttps://www.procentrix.com/whatwedo/technologies/Pages/Azure.aspxMicrosoft Azure
Power BIhttps://www.procentrix.com/whatwedo/technologies/Pages/PowerBI.aspxPower BI
Office 365https://www.procentrix.com/whatwedo/technologies/Pages/Office-365.aspxOffice 365

 Latest Job Postings

 

 
We are always looking for talented new employees. If none of these positions are a good fit, check out all of our job postings on our careers page​.​

 Related Services

 

 

Cloud Enablementhttps://www.procentrix.com/whatwedo/services/Pages/Cloud-Enablement.aspxCloud EnablementserviceItem01
LOW-CODE SOLUTIONShttps://www.procentrix.com/whatwedo/services/Pages/Low-Code-Solutions.aspxLOW-CODE SOLUTIONSserviceItem01
Customer Experiencehttps://www.procentrix.com/whatwedo/services/Pages/Customer-Experience.aspxCustomer ExperienceserviceItem01

 Customer Experience

 

 

AI-Powered Case Managementhttps://www.procentrix.com/ourwork/casestudies/Pages/ICE-PLAnet.aspxAI-Powered Case ManagementDeveloped one of the largest legal case management systems in the Federal Government with over 6 million cases, supporting more than 70,000 users, including Federal Law Enforcement officials and public attorneys. Built on Microsoft’s Power Platform, the system accelerates case processing through automated workflows, enhanced analytics and Azure AI Search capabilities that improve discoverability of case artifacts, reducing analysis from weeks to a single day. caseStudyItem0
Complaint Managementhttps://www.procentrix.com/ourwork/casestudies/Pages/ICE-ComplaintMGMT.aspxComplaint ManagementStreamlined management of thousands of detention complaints and oversight cases annually. Our solution is built on Microsoft Power Platform to enable seamless creation, assignment, prioritization, and resolution of complaints while also supporting oversight case documentation, assessments, approvals, and findings. This secure, scalable system provides robust features for tracking staff time, availability, and managing contacts and organizations.caseStudyItem0
Real-Time Discovery https://www.procentrix.com/ourwork/casestudies/Pages/DHS-STORM.aspxReal-Time Discovery Enabled instant access to precise and relevant information across millions of files within a Cabinet-level agency’s enterprise knowledge base. We harnessed the power of advanced LLMs, RAG, and Azure OpenAI and AI Search Services to enhance discovery capabilities for a broad range of functional and mission users. The solution seamlessly integrates approved commercial technologies and is easily expanded to securely include additional data repositories.caseStudyItem0
Cloud-Native Developmenthttps://www.procentrix.com/ourwork/casestudies/Pages/DHS-ICATT.aspxCloud-Native DevelopmentImplemented the first cloud-native application within a Federal Law Enforcement organization. Leveraged Agile practices and Microsoft’s low-code platform to accelerate the go-live schedule and reduce development and sustainment costs. The organization has taken full advantage of cloud features and automation to scale and efficiently manage nearly 55,000 work packages. This effort informed development of what has evolved into our ProTask framework.caseStudyItem0
Employing as-a-Service Modelshttps://www.procentrix.com/ourwork/casestudies/Pages/SEC-SaaS.aspxEmploying as-a-Service ModelsPrototyped and rapidly developed over 60 mission applications for a Cabinet-level agency. Employed SaaS and PaaS service models, maximizing use of existing licenses for M365, Power Platform, Dynamics 365, and Azure to further increase ROI for the agency. Adopted shared services to streamline the architecture, and platforms were optimized for high-availability, redundancy, and stringent security protocols. caseStudyItem0
Streamlining Court Processeshttps://www.procentrix.com/ourwork/casestudies/Pages/Courts.aspxStreamlining Court ProcessesImplemented a secure external-facing portal to streamline court processes, reduce paperwork, and facilitate rapid information sharing across Federal agencies and external parties. Built on our ProCourts framework, the portal provides a reliable platform and speeds processing time. The portal simplifies the filing experience for external users, with real-time guidance to improve accuracy of submissions, with offline syncing and text alert features.caseStudyItem0