​​​​​​​​As Procentrix Technical Director, Eric is responsible for the management of service delivery at the company’s account with the Department of Homeland Security (DHS)​​. With 15+ years of experience, Eric has expertly led the design, development, and implementation of many successful Microsoft based projects. Eric’s client focused approach and hands-on technical experience complement his leadership skills, implementing systems of all sizes through all software development lifecycle (SDLC) phases, including initiation, requirements discovery and analysis, design, development, testing, implementation, and maintenance.