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Artificial Intelligence

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Comprehensive and Intuitive Solutions

Unlock the full potential of AI with Procentrix’s scalable, secure Azure-powered solutions—designed to streamline operations, enhance decision-making, and deliver actionable insights tailored to your mission. Our AI Maturity approach identifies impactful use cases and optimizes your infrastructure and data for AI deployment at scale. Collaborating with your mission experts, we tailored solutions that empower confident, faster decision-making. Procentrix offers configurable solution frameworks such as ProSearch for advanced data discovery and TALIS for multilingua​l intelligence, to drive deeper insights and exceptional value for your mission.


Areas of Focus​

 

 

AI Model Evaluation and Orchestrationhttps://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=156AI Model Evaluation and OrchestrationHarness our expertise with Azure AI Foundry to evaluate, integrate, and scale cutting-edge AI models into mission-critical solutions. From proof of concept to production, we ensure seamless orchestration, continuous optimization, and long-term success to keep you ahead in AI innovation.0
LLM-Enhanced with RAGhttps://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=136LLM-Enhanced with RAGHarness the power of advanced Large Language Models (LLMs) combined with Retrieval-Augmented Generation (RAG) to seamlessly integrate AI-driven intelligence with smart data retrieval. Quickly unlock answers from your organization’s knowledge base, providing employees with instant access to precise and relevant information. Whether locating critical regulatory documents or responding to correspondence queries, this solution eliminates the need to sift through endless files, empowering your team to work smarter and faster.0
AI Searchhttps://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=145AI SearchRevolutionize your search experience with our powerful AI-driven search platform. Effortlessly uncover actionable insights from both structured and unstructured data, all within a scalable solution that integrates seamlessly with your existing applications. Minimize effort, reduce search time, and enhance the accuracy of results, empowering your team to make data-driven decisions faster and more efficiently.0
Autonomous Agentshttps://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=146Autonomous AgentsTransform your business operations with AI-powered Intelligent Process Automation, bringing the capabilities of cutting-edge technologies like Microsoft 365 Copilot and autonomous agents into your workflows. Harness the power of AI to automate tasks, enhance decision-making, and streamline complex business processes.0
Translation and Transcriptionhttps://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=147Translation and TranscriptionStreamline operations and cut overhead costs with advanced translation and transcription capabilities. Effortlessly process and analyze digital audio, video, and document files of any size in over 100 languages, delivering accurate results in near-real-time.0

 Other Services

 

 

Cloud Enablementhttps://www.procentrix.com/whatwedo/services/Pages/Cloud-Enablement.aspxCloud EnablementserviceItem01
LOW-CODE SOLUTIONShttps://www.procentrix.com/whatwedo/services/Pages/Low-Code-Solutions.aspxLOW-CODE SOLUTIONSserviceItem01
IT Operationshttps://www.procentrix.com/whatwedo/services/Pages/IT-Operations.aspxIT OperationsserviceItem01
Custom Softwarehttps://www.procentrix.com/whatwedo/services/Pages/Custom-Software.aspxCustom SoftwareserviceItem01
Data and Analyticshttps://www.procentrix.com/whatwedo/services/Pages/Data-Analytics.aspxData and AnalyticsserviceItem01
Customer Experiencehttps://www.procentrix.com/whatwedo/services/Pages/Customer-Experience.aspxCustomer ExperienceserviceItem01

 Our Experience

 

 

AI-Powered Case Managementhttps://www.procentrix.com/ourwork/casestudies/Pages/ICE-PLAnet.aspxAI-Powered Case ManagementDeveloped one of the largest legal case management systems in the Federal Government with over 6 million cases, supporting more than 70,000 users, including Federal Law Enforcement officials and public attorneys. Built on Microsoft’s Power Platform, the system accelerates case processing through automated workflows, enhanced analytics and Azure AI Search capabilities that improve discoverability of case artifacts, reducing analysis from weeks to a single day. caseStudyItem0
Unlock Data Trapped in Forms https://www.procentrix.com/ourwork/casestudies/Pages/ICE-SEVPAMS.aspxUnlock Data Trapped in Forms Automated processing of a vast backlog of scanned immigration forms using Azure's AI Document Intelligence service. Data was extracted from numerous formats and layouts with minimal customization or additional coding required. Some forms in the collection dated back more than a decade. The extracted data enabled deep analytics and trend analysis be performed to inform priorities, decision making and improvements to further enhance operational efficiencies.caseStudyItem0
Real-Time Discovery https://www.procentrix.com/ourwork/casestudies/Pages/DHS-STORM.aspxReal-Time Discovery Enabled instant access to precise and relevant information across millions of files within a Cabinet-level agency’s enterprise knowledge base. We harnessed the power of advanced LLMs, RAG, and Azure OpenAI and AI Search Services to enhance discovery capabilities for a broad range of functional and mission users. The solution seamlessly integrates approved commercial technologies and is easily expanded to securely include additional data repositories.caseStudyItem0
AI-Enabled Co-Authorhttps://www.procentrix.com/ourwork/casestudies/Pages/AI-METIS.aspxAI-Enabled Co-AuthorAccelerated responses to data calls, correspondence tasks, and ad hoc requests for a Cabinet-level Department using the METIS AI assistant. This GenAI co-author capability employs a RAG framework and advanced LLMs to analyze and interpret inquiries and generate precise, context-aware responses using authoritative sources within the Department’s knowledge repository. Results have shown an average reduction of 80+ hours for each response.caseStudyItem0
Securely Exploit Digital Content https://www.procentrix.com/ourwork/casestudies/Pages/HSI-TALIS.aspxSecurely Exploit Digital Content Speed analysis of digital content for a Federal Law Enforcement agency using TALIS (Translation Analytics Linking and Intelligence System). This reusable framework uniquely integrates Azure AI and Search services to accurately ingest, exploit and analyze content in multiple media formats, and in over 200 languages. TALIS is operable in up to IL6 environments and includes advanced analytic features, including discovery of relationships embedded in data files.caseStudyItem0