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Microsoft Dynamics 365

You know your business. We know technology. Together, we can implement innovative solutions that overcome your most difficult challenges.

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Connected Field Serviceshttp://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=96Connected Field ServicesConnected Field Service for Dynamics 365 integrates IoT devices with Microsoft Dynamics 365. Procentrix provides services to custom tailor Connected Field Services using its interfaces and customization points to address your unique needs for registration, monitoring, and management of IoT devices.iconItem0
Configuration and Deployment Support http://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=9Configuration and Deployment Support ​Configure business entities, relationships, forms, reports, workflows and accordance with your unique business needs. Extend Dynamics as needed using custom .NET pluggins, JavaScript, custom workflow activities, etc. iconItem0
Business / Requirements Analysis and Designhttp://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=8Business / Requirements Analysis and Design​Perform business requirements analysis (independent solution) to understand and document your business needs. Design solutions that leverage the functionality and features of Microsoft Dynamics 365.​iconItem0
Strategic Planninghttp://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=7Strategic Planning​Analyze your business objectives, technical environment and existing LOB applications, helping you determine how Dynamics 365/xRM can be incorporated into your IT roadmap to reduce cost and drive operational efficiencies.iconItem0
Solution Integrationhttp://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=10Solution IntegrationImplement solutions that integrate Dynamics with legacy Line of Business applications. Extend the power of Dynamics integrating with other Microsoft products like SharePoint, Exchange, and Project Server.iconItem0
Customer Insights http://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=97Customer Insights Customer Insights is an Azure-based SaaS service that enables organizations to bring together data from multiple sources, including Dynamics 365, and generate insights to build a holistic 360° view of their customers. Procentrix helps organizations integrate Dynamics 365 data by producing insights and rich visuals that allow you to focus on what matters to your business.iconItem0
Unified Service Deskhttp://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=99Unified Service DeskConfigure call center agent solutions that provide agents with immediate and unified access to business critical customer information stored in Dynamics 365 (online or on-premises) and external applications. Procentrix provides expert consulting services to create unified access to customer information that helps agents with faster and more effective customer interactions/engagement.iconItem0
Dynamics 365 Integration.http://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=98Dynamics 365 Integration.Procentrix provides servers to establish connectivity between your corporate network, membership directory, and applications with Dynamics 365. Additionally, our services include implementing integration between Dynamics 365 and on-premises systems via Azure Service Bus so that "Dynamics 365-aware” systems can listen for and read the Dynamics 365 data to orchestrate hybrid business processes.iconItem0

 Related Technologies

 

 

Dynamics CRMhttp://www.procentrix.com/whatwedo/technologies/Pages/DynamicsCRM.aspxDynamics CRM
Project Serverhttp://www.procentrix.com/whatwedo/technologies/Pages/Projectserver.aspxProject Server
Office 365http://www.procentrix.com/whatwedo/technologies/Pages/Office-365.aspxOffice 365

 Recent Job Openings

 

 

Senior SharePoint Developerhttp://www.procentrix.com/about/careers/vacancies/Pages/REQ-594.aspxSenior SharePoint Developer
Senior Dynamics CRM Developerhttp://www.procentrix.com/about/careers/vacancies/Pages/REQ-584.aspxSenior Dynamics CRM Developer
SharePoint Developerhttp://www.procentrix.com/about/careers/vacancies/Pages/REQ-593.aspxSharePoint Developer
Technical Writerhttp://www.procentrix.com/about/careers/vacancies/Pages/REQ-582.aspxTechnical Writer
SharePoint Administratorhttp://www.procentrix.com/about/careers/vacancies/Pages/REQ-551.aspxSharePoint Administrator

We continually look for new talent.  Check out these job opportunities or others on our careers page​!​​

 Related Services

 

 

Relationship Managementhttp://www.procentrix.com/whatwedo/services/Pages/Relationship-Management.aspxRelationship ManagementserviceItem01
Mobile Enablementhttp://www.procentrix.com/whatwedo/services/Pages/Mobile-Development.aspxMobile EnablementserviceItem01
Cloud Serviceshttp://www.procentrix.com/whatwedo/services/Pages/Cloud-Solutions.aspxCloud ServicesserviceItem01

 Customer Experience

 

 

Federal Law Enforcement Agencyhttp://www.procentrix.com/ourwork/casestudies/Pages/ICE-PLAnet.aspxFederal Law Enforcement AgencyImplemented a large legal case management system that is used by attorneys for litigating immigration cases during removal proceedings. Built on Dynamics and ProLink, it has more than 8 TB of content and is used by over 1,600 attorneys nationwide.caseStudyItem0
Federal Law Enforcement Agencyhttp://www.procentrix.com/ourwork/casestudies/Pages/ICE-SEVPAMS.aspxFederal Law Enforcement AgencyImplemented and supports a system for petition case management, security credentialing and team collaboration sites. This Dynamics, SharePoint and ProLink system streamlines and centralizes a key government program for foreign visitors to the US.caseStudyItem0
Federal Agencyhttp://www.procentrix.com/ourwork/casestudies/Pages/TSA-iManage.aspxFederal AgencyDeveloped a solution to support back office activities such as, budget and financial planning, acquisitions, HR, and project tracking. This Dynamics CRM solution streamlined processes and provided visibility needed to execute the mission.caseStudyItem0
Federal Agencyhttp://www.procentrix.com/ourwork/casestudies/Pages/TSA-Trip.aspxFederal AgencyImplemented a solution addressing air travel related issues logged by the public. A public-facing .Net application communicates with an internal Dynamics CRM/SharePoint case tracking system used by multiple federal agencies to adjudicate the case.caseStudyItem0
Defense Agencyhttp://www.procentrix.com/ourwork/casestudies/Pages/US-Army-Watervliet.aspxDefense AgencyEstablished a new customer relationship management system to support a military installation's production planning process. The Microsoft Dynamics system streamlines lead tracking to quote management for an active military arsenal.caseStudyItem0
Defense Agencyhttp://www.procentrix.com/ourwork/casestudies/Pages/JIDO-CRM-POC.aspxDefense AgencyDeveloped a proof-of-concept for an outreach management tool. This Dynamics CRM based application provides a centralized platform for analyzing actions and outcomes and communicating solutions to the warfighter.caseStudyItem0