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ProTask - Task Management Platform

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ProTask is combined Microsoft Dynamics CRM and SharePoint based task management solution that can be used to manage and track tasking of any kind within an organization. The solutions extends Mercury (our SharePoint-only solution) with additional features and functionality that are inherent in Microsoft's Customer Relationship Management (CRM) product. This includes a highly flexible and powerful ability to capture and manage relational data attributes that can be used for robust reporting and search, as well as tighter integration with e-mail via Dynamics CRM’s native integration with Microsoft Outlook and Exchange.

 

 

 

 

Cloud Readyhttp://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=120Cloud Ready<div>ProTask is built on top of Microsoft Dynamics CRM , an industry leading customer relationship management (CRM) product and SharePoint, the leading document management and collaboration platform. The solution seamlessly integrates the two products together to take full advantage of each products native features, all from within one intuitive user interface. The solution is tailored to specifically address common task automation and management needs. Using ProTask, task management solutions can be implemented significantly faster and can be deployed either on-premises or in the cloud.</div>0
Drive Process Consistencyhttp://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=121Drive Process Consistency<div>ProTask drives organizational efficiency by guiding users through task intensive activities. The solution helps users know what and when their actions are needed.   ProTask makes data collection easy so that people need not waste time sifting through e-mails, spreadsheets, or other manual tracking methods. ProTask is flexible and can be tailored to meet any organization's unique task management and data collection processes. Because the solution seamlessly integrates with SharePoint. tasks that require collaboration can be accomplished using industry leading document management and collaboration tools.</div>0
Gain Insight into Task Statushttp://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=122Gain Insight into Task Status<div>Dashboards, reports and analytical capabilities help ensure process bottlenecks are avoided and tasks are completed on time. ProTask analytics helps leadership gain insight into critical activities and avoid unforeseen problems. Powerful insights are made available through pre-configured or user defined dashboards and reports using Microsoft Dynamics CRM's powerful features. ProTask maintains historical data which enables insight into how tasks are performing, helping to anticipate workloads and make process adjustments in response to evolving business needs and drivers.</div>0
Offline and Mobile Accesshttp://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=123Offline and Mobile Access<div>ProTask uses Dynamics 365 for Outlook, offline feature, that enables users to take task data offline, work on it when there is no connectivity and synchronize changes when connected back to the network. Additionally, ProTask provides access to task data via Dynamics 365 for phones and tables (iOS, Android AND Windows) applications. Customer can also enable mobile offline synchronization which offers an enhanced offline experience for mobile users.</div>0

 Related Technologies

 

 

Dynamics 365http://www.procentrix.com/whatwedo/technologies/Pages/Dynamics-365.aspxDynamics 365
Dynamics CRMhttp://www.procentrix.com/whatwedo/technologies/Pages/DynamicsCRM.aspxDynamics CRM
SharePointhttp://www.procentrix.com/whatwedo/technologies/Pages/SharePoint.aspxSharePoint
Office 365http://www.procentrix.com/whatwedo/technologies/Pages/Office-365.aspxOffice 365

 Related Services

 

 

Relationship Managementhttp://www.procentrix.com/whatwedo/services/Pages/Relationship-Management.aspxRelationship ManagementserviceItem01
Mobile Enablementhttp://www.procentrix.com/whatwedo/services/Pages/Mobile-Development.aspxMobile EnablementserviceItem01
Process Automationhttp://www.procentrix.com/whatwedo/services/Pages/Process-Automation.aspxProcess AutomationserviceItem01

 Related Solutions

 

 

Mercuryhttp://www.procentrix.com/whatwedo/solutions/Pages/Mercury.aspxMercuryStreamline your Correspondence Management processes with this powerful Microsoft SharePoint based solution.1
ProLinkhttp://www.procentrix.com/whatwedo/solutions/Pages/ProLink.aspxProLinkBuild solutions that benefit from Microsoft Dynamics CRM and SharePoint working seamlessly together.1
ProCasehttp://www.procentrix.com/whatwedo/solutions/Pages/ProCase.aspxProCaseAn integrated Microsoft Dynamics 365 and SharePoint based solution that offers Case Management capabilities. 1

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