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Process Automation

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Repeatable Processes, Predictable Outcomes

The tasks people perform at work have become increasingly complex, crossing organizational boundaries and requiring multi-disciplinary skills. It has become imperative for IT systems to simplify work by connecting disparate systems, linking together related processes, and streamlining the flow of information. Procentrix helps organizations automate and streamline their myriad of back-office and operational systems, enabling people to work more efficiently and effectively. We understand that organizations cannot just replace their legacy systems overnight, so our approach places emphasis on leveraging existing IT investments and integrating legacy systems with workflow-driven solutions that create a seamless flow of information and process across the organization.

Areas of Focus -

 

 

Business Process Management (BPM)https://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=78Business Process Management (BPM)<div>Bring the discipline, process, and tools required to manage organizational and process change that improves business outcomes and enables operational efficiency. Model business processes across organizational boundaries to achieve better integration between people, systems, and data.  </div>iconItem0
Workflow Automationhttps://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=79Workflow Automation<div>Streamline business activities by systematically linking together tasks to create end-to-end business processes across systems and other organizational boundaries. Provide intuitive, user-guided applications that automate tasks and enable users to more effectively and efficiently accomplish tasks.</div>iconItem0
Application Modernizationhttps://www.procentrix.com/Lists/Capabilities Master List/DispForm.aspx?ID=80Application Modernization<div>Transform legacy applications into modern platforms that integrate business process, eliminate data silos, and embed analytics to drive process efficiencies and real-time decision making. Leverage micro-services architecture and workflow-driven processes to create flexible and scalable mission applications.</div>iconItem0

 Technologies

 

 

Windows Azurehttps://www.procentrix.com/whatwedo/technologies/Pages/Azure.aspxWindows Azure
Amazon Web Serviceshttps://www.procentrix.com/whatwedo/technologies/Pages/Amazon-Web-Services.aspxAmazon Web Services
Office 365https://www.procentrix.com/whatwedo/technologies/Pages/Office-365.aspxOffice 365
SharePointhttps://www.procentrix.com/whatwedo/technologies/Pages/SharePoint.aspxSharePoint
Dynamics CRMhttps://www.procentrix.com/whatwedo/technologies/Pages/DynamicsCRM.aspxDynamics CRM
Dynamics 365https://www.procentrix.com/whatwedo/technologies/Pages/Dynamics-365.aspxDynamics 365
Exchangehttps://www.procentrix.com/whatwedo/technologies/Pages/Exchange.aspxExchange
Project Serverhttps://www.procentrix.com/whatwedo/technologies/Pages/Projectserver.aspxProject Server

 Other Services

 

 

Cloud Serviceshttps://www.procentrix.com/whatwedo/services/Pages/Cloud-Solutions.aspxCloud ServicesserviceItem01
Relationship Managementhttps://www.procentrix.com/whatwedo/services/Pages/Relationship-Management.aspxRelationship ManagementserviceItem01
Portals and Collaborationhttps://www.procentrix.com/whatwedo/services/Pages/Collaboration.aspxPortals and CollaborationserviceItem01
Application Developmenthttps://www.procentrix.com/whatwedo/services/Pages/Application-Development.aspxApplication DevelopmentserviceItem01
Data and Analyticshttps://www.procentrix.com/whatwedo/services/Pages/Data-Analytics.aspxData and AnalyticsserviceItem01
Mobile Enablementhttps://www.procentrix.com/whatwedo/services/Pages/Mobile-Development.aspxMobile EnablementserviceItem01

 Our Experience

 

 

Civilian Agencyhttps://www.procentrix.com/ourwork/casestudies/Pages/ForestService.aspxCivilian AgencyImplemented a Correspondence Management System used by over 35,000 employees nationwide. Built on our Mercury framework and running in Office365, the solution automates creation, review and signature of agency-wide correspondences.caseStudyItem0
Federal Law Enforcement Agencyhttps://www.procentrix.com/ourwork/casestudies/Pages/ICE-PLAnet.aspxFederal Law Enforcement AgencyImplemented a large legal case management system that is used by attorneys for litigating immigration cases during removal proceedings. Built on Dynamics and ProLink, it has more than 8 TB of content and is used by over 1,600 attorneys nationwide.caseStudyItem0
Federal Law Enforcement Agencyhttps://www.procentrix.com/ourwork/casestudies/Pages/ICE-SEVPAMS.aspxFederal Law Enforcement AgencyImplemented and supports a system for petition case management, security credentialing and team collaboration sites. This Dynamics, SharePoint and ProLink system streamlines and centralizes a key government program for foreign visitors to the US.caseStudyItem0
Financial Regulatory Agencyhttps://www.procentrix.com/ourwork/casestudies/Pages/SEC.aspxFinancial Regulatory AgencyOperates the SharePoint Solution Center servicing development needs for many offices. From small requests to solutions for complex processes, we deliver the SharePoint expertise required to effectively leverage the tool across the agency. caseStudyItem0
Federal Financial Agencyhttps://www.procentrix.com/ourwork/casestudies/Pages/Treasury-OCC.aspxFederal Financial AgencyDeveloped, operates and supports many of the core bank supervisory systems used by thousands of bank examiners on a daily basis. These Microsoft based applications drive the agency's mission critical business workflow.caseStudyItem0
Legislative Agencyhttps://www.procentrix.com/ourwork/casestudies/Pages/USSenate.aspxLegislative AgencyCreated and maintain intranet, collaboration and scheduling solutions for the Leglislative branch agency. These SharePoint based solutions automate key processes and provide a unique online presence for various legislative offices.caseStudyItem0
Federal Agency Office of Acquisitionshttps://www.procentrix.com/ourwork/casestudies/Pages/SEC-eFile.aspxFederal Agency Office of AcquisitionsArchitected and deployed an electronic Federal Contracts and Document Management System that supports full Contract lifecycle Management from planning to closeout. This SharePoint based solution streamlines contract management activities.caseStudyItem0
Federal Law Enforcement Agencyhttps://www.procentrix.com/ourwork/casestudies/Pages/DHS CRSO.aspxFederal Law Enforcement AgencyImplemented our Virtual Office solution to enhance the existing telework program and raise levels of virtual work by increasing situational awareness, interpersonal access, and collaboration across a geographically dispersed community. caseStudyItem0