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Careers @ Procentrix

ServiceNow Developer

Washington, DC

Position Description

​The Senior ServiceNow developer will be part of a team that provides business analysis and development support to identify/document manual activities, create workflow, automation, application development, testing, evaluation, software lifecycle methodologies and risk management. Development support tasks will include, but are not limited to:

  • Configuring and customizing ServiceNow product to meet business requirements involving both structured and unstructured information management;
  • Ensuring compliance with enterprise data standards and information sharing;
  • Providing input for required documentation needed to be SLM-compliant;
  • Providing input for required configuration change and training documentation;
  • Assisting the system’s Planning Team as needed with user stories from end users and system development team; and,
  • Providing input and assistance in addressing any IT Security-related Plan of Action and Milestones (POAM)s and patching.
  • Supporting requirements creation and backlog management
  • Design application solutions to include user research, experience design, and service design.

Required Skills

  • Minimum of 8 years of experience as a developer on large and complex business systems
  • Must have in-depth and hands-on experience with implementing ServiceNow solutions
  • Experience with implementing multiple ServiceNow projects
  • Strong technical and communication skills

Desirable Skills

  • ServiceNow certifications
  • Agile experience
  • Scrum certification
  • Active federal government public trust clearance

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Procentrix is an Equal Opportunity employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, marital or veteran status, the presence of a non-job related medical condition or handicap, or any other legally protected status.   Click here for additional compliance information 

Our Benefits

  • Major Medical, Dental, Vision (HMO or POS)
  • Short, Long-Term Disability Coverage
  • Life and AD&D Insurance​
  • 401(k) with Matching Contributions
  • Flex Spending Account
  • Tuition Reimbursement
  • Employee Referral Bonuses
  • Optional Supplemental Life, AD&D
  • 10 Paid Holidays Per Year​
  • Paid Time Off
  • Employee Assistance Program
  • Merit Bonuses​

What Makes us Procentrix

We operate on the principle of “mutual respect” and recognize that at the core of every successful company are people and when those people are challenged, encouraged and respected, they create the framework within which creativity and innovation thrives.

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Our employees are our most important asset. They develop our solutions, deliver our services, and are the face of our company.

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We encourage people to “think outside the box”. We listen to each other's ideas. Not all are pursued but none are ignored.

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We were founded on the promise of sound business ethics. We respect our customers, employees, and business partners and we lead by example.

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Our strong benefits package attracts and retains top quality, highly-motivated individuals who share our enthusiasm and drive.

Awards and Recognition

Our company culture and the innovative employees it has attracted is paying off! We have been honored to receive many prestigious awards and we cherish the many informal praises we receive from our customers.

Washington Post Best Places to work Virginia Best Places to work Inc. 5000