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Careers @ Procentrix

Microsoft Platform Support Analyst

Washington, DC
9/8/2019

Position Description

The platform analyst will be an integral member of the enterprise platform application team. The analyst will support various customer offices in their use of the Microsoft Dynamics platform and will support the migration to a Cloud environment and adoption of Power Platform Services, including Power BI, Power Apps and Flow. They will interact with project stakeholders from various offices and departments to understand Microsoft platform needs. They will directly work with various application development, identity, security, compliance and Cloud teams in their use of Microsoft technologies. They will perform activities such as platform application administration, testing, requirements and task management, compliance and conduct cost/benefit analysis. In addition, the platform analyst will support platform application customers’ incident resolution management. The platform analyst will work directly with service owners to implement development and O&M compliance processes.

Required Skills

  • At least 4 years of experience in IT systems development and maintenance environments
  • Hands-on experience implementing and supporting solutions on the Microsoft Government Community Cloud (GCC), including Office 365 and Power Platform administration
  • At least 1 year of experience performing configuration tasks for Dynamics 365 / CRM applications
  • Experience working directly with end users of Microsoft Dynamics applications
  • Full-lifecycle experience as a business analyst on IT systems development projects, including performing requirements management, process modeling, user story creation and testing
  • Experience working on Agile development teams
  • Strong knowledge of the Microsoft Power Platform, including Power BI, Power Apps and Flow

Desirable Skills

  • Experience working with federal government customers
  • Microsoft Certifications
  • Experience using Atlassian project management tools (i.e., Jira)
  • Active federal government public trust clearance

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Procentrix is an Equal Opportunity employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, marital or veteran status, the presence of a non-job related medical condition or handicap, or any other legally protected status.   Click here for additional compliance information 

Our Benefits

  • Major Medical, Dental, Vision (HMO or POS)
  • Short, Long-Term Disability Coverage
  • Life and AD&D Insurance​
  • 401(k) with Matching Contributions
  • Flex Spending Account
  • Tuition Reimbursement
  • Employee Referral Bonuses
  • Optional Supplemental Life, AD&D
  • 10 Paid Holidays Per Year​
  • Paid Time Off
  • Employee Assistance Program
  • Merit Bonuses​

What Makes us Procentrix

We operate on the principle of “mutual respect” and recognize that at the core of every successful company are people and when those people are challenged, encouraged and respected, they create the framework within which creativity and innovation thrives.

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People

Our employees are our most important asset. They develop our solutions, deliver our services, and are the face of our company.

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Knowledge

We encourage people to “think outside the box”. We listen to each other's ideas. Not all are pursued but none are ignored.

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Culture

We were founded on the promise of sound business ethics. We respect our customers, employees, and business partners and we lead by example.

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Benefits

Our strong benefits package attracts and retains top quality, highly-motivated individuals who share our enthusiasm and drive.

Awards and Recognition

Our company culture and the innovative employees it has attracted is paying off! We have been honored to receive many prestigious awards and we cherish the many informal praises we receive from our customers.

Washington Post Best Places to work Virginia Best Places to work Inc. 5000