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Careers @ Procentrix

Microsoft Infrastructure Engineer / Administrator

Herndon, VA

Position Description

The successful candidates must be skilled in SharePoint 2013/2016 & Dynamics CRM 2015/2016 installation-configuration, troubleshooting, monitoring and performance optimization for both on-premises and cloud based environments. Additionally, the candidate must support Tier-3 support and related system administration activities. The candidate will work independently with customers and other members of the team to support mission-critical collaborative applications built on SharePoint and Microsoft Dynamics CRM, and related products and technologies. Responsibilities includes the following:

  • Ensure system availability and performance of SharePoint and Dynamics CRM development, test, pre-production and production environments
  • Assist with the migration of large scale Dynamics CRM and SharePoint based applications from on-premises data center to Microsoft Azure
  • Incident and problem tickets management for SharePoint and Dynamics CRM environments. Ensure incidents and problems from all users are resolved quickly, completely and to the satisfaction of the customer
  • Manage backups for SharePoint and Dynamics CRM environments
  • Maintain platform infrastructure in accordance with Microsoft recommended best practices
  • Adhere to established infrastructure standards, policies, best practices and procedures related to the support and operations of our SharePoint and Dynamics CRM environment
  • Assist with windows and network administration activities as necessary
  • Provide expertise in moving infrastructure from on premises to the cloud environment

Required Skills

  • Five or more years of experience as a Microsoft administrator with experience installing, configuring, patching, and maintaining complex SharePoint farms and/or Dynamics CRM environments
  • Good understanding of Windows Server OS, SQL Server , Active Directory and Firewalls
  • Ability to plan and execute sys-admin related projects, such as patching, upgrades, backup and recovery
  • Experience writing PowerShell scripts to automate various administration and deployment tasks
  • Experience supporting end users and development teams, including troubleshooting and rectifying production issues, supporting deployment processes, and monitoring server performance
  • Configuration management support experience including promotion of binaries from development to test to staging and production
  • Demonstrated success in building effective and productive relationships with business partners and IT team members
  • Good communication skills and ability to write detailed documentation

Desirable Skills

  • Microsoft SharePoint/Dynamics CRM certification is desired
  • Knowledge of HTML, JavaScript and JQuery framework

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Procentrix is an Equal Opportunity employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, marital or veteran status, the presence of a non-job related medical condition or handicap, or any other legally protected status.   Click here for additional compliance information 

Our Benefits

  • Major Medical, Dental, Vision (HMO or POS)
  • Short, Long-Term Disability Coverage
  • Life and AD&D Insurance​
  • 401(k) with Matching Contributions
  • Flex Spending Account
  • Tuition Reimbursement
  • Employee Referral Bonuses
  • Optional Supplemental Life, AD&D
  • 10 Paid Holidays Per Year​
  • Paid Time Off
  • Employee Assistance Program
  • Merit Bonuses​

What Makes us Procentrix

We operate on the principle of “mutual respect” and recognize that at the core of every successful company are people and when those people are challenged, encouraged and respected, they create the framework within which creativity and innovation thrives.

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Our employees are our most important asset. They develop our solutions, deliver our services, and are the face of our company.

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We encourage people to “think outside the box”. We listen to each other's ideas. Not all are pursued but none are ignored.

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We were founded on the promise of sound business ethics. We respect our customers, employees, and business partners and we lead by example.

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Our strong benefits package attracts and retains top quality, highly-motivated individuals who share our enthusiasm and drive.

Awards and Recognition

Our company culture and the innovative employees it has attracted is paying off! We have been honored to receive many prestigious awards and we cherish the many informal praises we receive from our customers.

Washington Post Best Places to work Virginia Best Places to work Inc. 5000