The OpenText eDOCS developer will be responsible for supporting the overall Document Management (DM) and Records Management (RM) environment. They will develop enhancements to the system based on customer requests or the need for new interfaces or applications requiring eDOCS integration. They will work with the operations team to resolve Tier 3 technical support, trouble shoot complex technical issues, develop reports and support major upgrades or releases. They will work with the eDOCS technical lead and configuration manager to create new eDOCS DM client package, migrate packages to new environments and participate in release management activities. They will support information security activities, including investigating security vulnerabilities, determining remediation actions and supporting authority to operate (ATO) activities. They will develop and maintain contingency plans.