The Senior ServiceNow Solutions Architect will be part of a growing company that is helping customers build complex business applications on the ServiceNow platform. They will have a role supporting delivery of multiple project teams, as well as helping to grow the ServiceNow practice within the company. They will participate in pre-sales demos and business development activities and help create reusable solutions that can be used across customer projects. Project delivery work includes business analysis and development support to identify/document manual activities, create workflow, automation, application development, testing, evaluation, software lifecycle methodologies and risk management. Tasks will include, but are not limited to:
- Understand the plaform architecture and guidance/policy/requirements for the platform, including infrastructure, security requirements, privacy, integrations, etc.;
- Design solution architectures based upon functional and non-functional requirements, to include potential ServiceNow modules, third-party ServiceNow add-ons, internal/external authentication, integrations, etc.;
- Provide SME-level guidance on implementation considerations at both the ServiceNow platform and solution levels;
- Conduct alternatives analysis and present objective recommendations to decision makers;
- Guide development teams in implementation of solution architectures;
- Ensure compliance with enterprise data standards and information sharing;
- Providing input and assistance in addressing any IT Security-related Plan of Action and Milestones (POAM)s and patching